The Business and Practice of Coaching by Wendy Allen

Author:Wendy Allen
Language: eng
Format: epub
Publisher: W. W. Norton & Company
Published: 2013-03-20T16:00:00+00:00

Right Action

Eva, a wellness coach, worked out of a chiropractic office. She complained of being in a bad mood, week after week. She spent time, when not coaching clients, trying to network with physicians and health providers who could refer clients for her wellness coaching services. “But other doctors I meet are so limited in their understanding of coaching,” she said. “I’ve tried to explain to them what I do and how I work with people, but they just don’t get it. I don’t even know why I bother with them. When they do send me a client, it’s often someone who is uncoachable, someone depressed who really needs therapy, not coaching. I try to explain my ideal client profile, but they don’t hear me. What’s the point of this marketing, anyway?”

As mentor coaches, we asked Eva to become more aware of her bad mood and how it was affecting her business. She reported another probable result: lately, some of her clients were in bad moods, too. True, her clients often suffered from pain, which can make anyone irritable, and she made allowances for that. But Eva said that her clients were becoming less compliant about their coaching goals and, well, moodier. She wondered if her own anger about her coaching business was getting transferred to her clients.

The right action approach for managing business anger is twofold:

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